Frequently Asked Questions
Below are some answers to frequently asked questions about our campervan rentals. We hope you find them useful.
To see our full Terms and Conditions, click here.
Rates, Booking & Payment
What is included in the rental rate?
What is the minimum rental duration?
Do you do one way hires?
When are you open?
When do I have to pay?
What payment methods do you accept?
What happens if I need to cancel my booking?
Insurance & Bond
Is there a security bond?
How does insurance work?
Are there exclusions to the insurance?
Driver & License Requirements
How old do I have to be to drive one of your vans?
Do I need a special license to drive your vans?
Do I need an International Drivers License?
What comes inside your vans?
What boards fit the surfboard straps?
Do you have any vehicles with automatic transmission?
Do you have diesel campervans?
Other companies advertise Toyota HiAces as 2-3 berth. Will you allow 3 passengers in your HiAce Campervans?
Can a baby seat or a child’s booster seat be fitted to your campervans?
Can I charge my phone / camera / laptop in the van?
Can I smoke in the campervan?
Can I bring animals on holiday with me?
Are your vans Certified Self Contained?
Pick-up and Drop-off
Where and when can I pick up and drop off the van?
Can you pick me up from the Airport?
How long should I allow for the handover at the beginning of my holiday?
Can I leave my baggage and boardbags with you when I’ve unpacked?
On the Road
Are there any restrictions on where I can drive your vans?
Where can I camp?
What about freedom camping?